As our customer, we want you to have an enjoyable experience with SmartReports+. We include comprehensive documentation material to help you utilise your system effectively. Also, for the first 30 days, you are entitled to free telephone and email support (up to 5 incidents). Should you require additional support beyond the 30 days, our consultants would be pleased to assist you. Please choose which plan suits you from the plans provided below.

If your enquiry is about SmartReports+ or you require additional customisation or Add-on solutions, please contact us. Our team of professional consultants including business analysts and developers will be pleased to assist you with your support requirements.

Click here for SmartReports+ Installation guide.
Click here for SmartReports+ company file configuration guide.
Click here for SmartReports+ user guide.

Support Plans

• Bronze Support plan per year – (up to 5 incidents per client) $99
• Silver Support plan per year – (up to 15 incidents per client) $199
• GOLD Support plan per year – (up to 30 incidents per client) $299

All support plans commence after 30 day warranty period.

Annual upgrade plan (per license) $99

Includes updates to software and documentation, upgraded downloads from website customer areas.

Licenses

• All licenses are single-user
• The software licence is restricted to use on one PC at one physical location.
• If the software is required across multiple platforms and locations, a separate licence is required for each platform and each location